Last Updated: 2nd Feb 2023
Scope of this Policy
Agreement to Terms
immediately discontinue use of the Service without providing us with any personal information.
Information We Collect
We may collect the following categories of personal information (a) directly from you (such as when you send communications to us), (b) from the device and browser that you use to access the Service, and © from cookies and similar technologies.
Identifiers We may collect your name and email address, as well as any other information you provide to us, when you contact us (such as through email).
We have also created functionality so that you can initiate transactions through Twitter. If you use this functionality, we collect your Twitter handle.
Device Information We may also collect device information. Device information may include your computer and mobile device type and device identifiers. We also estimate your geolocation based on your IP address, but we do not retain your IP address.
Information We Do Not Collect
We do not collect and will never ask you to share your private keys. Never trust anyone or any site that asks you to enter your private keys. You are responsible for managing the safety and recovery of any digital assets stored in the Wallet.
The Service is not intended for users under the age of 13 and Keygen Labs does not knowingly collect personal information from individuals under the age of 13. If you are aware of, or suspect that, someone under the age of 13 is using the Service without permission, please notify us immediately by contacting us as detailed below. If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out the FTC Guidelines for protecting your child’s privacy online.
Our Use of Personal Information
We collect and use personal information for the following purposes:
Providing the Service to you and providing services requested by, or reasonably anticipated within the context of our relationship with, you;
Responding to your inquiries or requests;
Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity, or prosecuting those responsible; and
Complying with legal and regulatory obligations.
Our Disclosure of Personal Information
We may share personal information with the following third parties:
Service providers, including hosting providers and IT outsourcing providers. In some instances, service providers will be directly responsible to you for their use of your personal information. They may be obliged by law to provide you with additional information regarding the personal information that they hold about you and how and why they process that information. Further information may be provided to you in a separate notice or may be obtained from such service providers directly, for example, via their websites.
With third parties in connection with a change to the control or financial status of the company, including a corporate restructuring, sale, acquisition, financing, reorganization, bankruptcy, receivership, transfer, or assignment of assets or business merger or divestiture. Personal information and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction.
Other government bodies, dispute resolution organizations, law enforcement agencies, or third parties in connection with (a) responding to a subpoena, search warrant, or other lawful request for information we receive; (b) cooperating in a law enforcement or similar investigation; or © otherwise protecting our rights, as applicable.
We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. We have implemented various security measures to protect both the personal information and the general information that we receive from you through the Service. Whenever you give out personal information online there is a risk that third parties may intercept and use that information. Although we seek to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. To the extent permitted under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized access by third parties, or other causes beyond our control. As noted above, we do not collect and will never ask you to share your private keys. You play an important role in keeping your information secure and you should never share your private keys with anyone.
Links to Other Websites
For your convenience, we may link to third-party sites and services, or otherwise display third-party content through the Site or App to provide increased value to our visitors. We have no control over these linked websites, each of which has separate privacy and data collection policies and practices independent from us. As such we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of any such websites. Please note that these other sites may send their own cookies to users, collect data, or solicit personal information, and we encourage you to review their policies before engaging with these third-party websites.
Additional Disclosures for Residents of the United Kingdom (UK) and European Union (EU)
This section provides additional information for residents of the UK and EU.
Data Transfers We operate and engage service providers in various jurisdictions. As such, if you choose to use the Service or provide information to us, you acknowledge and understand that your information will be transferred, processed, and stored in jurisdictions where laws regarding processing of personal information may be less stringent than the laws in your country. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers.
Retention of Your Personal Information We retain personal information for as long as necessary to fulfill the purposes for which the information was collected; as needed to address tax, corporate compliance, employment, litigation, and other legal rights and obligations; and as otherwise permitted by law.
Legal Basis for Processing Your Personal Information Where required, we have several different legal grounds on which we collect and process your personal information for the purposes set out in the Our Use of Personal Information section above, including: (i) as may be necessary to perform a contract with you; (ii) as necessary to comply with a legal obligation; (iii) consent (where consent has been provided as appropriate under applicable law); and (iv) as necessary for our legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of the Service).
Automated Decision-Making We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you.
Your Rights As available and except as limited under applicable law, individuals in the EU and UK have the rights described below: Access. You have the right to request a copy of the personal information we are processing about you, which we will provide to you in electronic form.
Rectification. You have the right to require that any incomplete or inaccurate personal information that we process about you is amended.
Deletion. You have the right to request that we delete personal information that we process about you, unless, for example, we are required to retain such information to comply with a legal obligation or to establish, exercise, or defend a legal claim.
Restriction. You have the right to request that we restrict our processing of your personal information where: (i) you believe such data to be inaccurate; (ii) our processing is unlawful; or (iii) we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.
Portability. You have the right to request that we transmit the personal information we hold with respect to you to another data controller.
Objection. Where the legal justification for our processing of your personal information is our legitimate interest, you have the right to object to such processing on grounds relating to your situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data to establish, exercise, or defend a legal claim.
Withdrawing Consent. If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information based on your consent before the point in time when you withdraw your consent or processing of your information based on other legal bases.
Some rights may be limited, and we may need to retain certain personal information, as required or permitted by applicable law. To inquire about or exercise the rights listed above, contact us at the contact details in the How to Contact Us section below. We will respond to you request consistent with applicable law.
If you feel that your request or concern was not satisfactorily resolved by us, you have the right to lodge a complaint with your local data protection authority.
How to Contact Us